Recovering a Control Panel End-User or IT Admin Username.

Recover a Forgotten Username

Recover End-User Username

To have us send you your username for your End-user account, go to and input your email address. Your username will be emailed to you shortly.

Recover IT Admin Username

To have us send the username for your IT Admin account, you'll need to know one of the email addresses we have listed as either a "Administrative" or "Technical" contact. Once you have this email address, simply go to and enter the email address and we'll send it to both the Administrative and Technical contacts.

If you are the Administrative or Technical contact and you also have an end-user account, you'll be sent all the usernames associated to your email address.

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24/7 Live Support

Our technical support team is also available 24/7/365 via phone, chat, email or by opening a ticket through your account to help with any questions. Contact us anytime. We're always here. 24/7/365.