Setting up a Lightweight Directory Access Protocol (LDAP) over SSL connection, open port 636/TCP on the AD/LDAP server, enables our Control Panel to authentication and/or import user information from your already established Active Directory. Depending on your desired outcome, each option can be used simultaneously or independent of each other.
Setting up LDAP to be used with our service can be broken down into 3 main parts. Each step has complete guides to ensure your LDAP Authentication and/or LDAP User Import works correctly.
Each part of the LDAP setup has complete guides to ensure your LDAP Authentication and/or LDAP User Import is secure and operational. All examples and instructions have been done on a Windows Server 2016, but these steps can be reproduced in Windows Server 2008r2 and newer releases up to 2016.
Our technical support team is also available 24/7/365 via phone, chat, email or by opening a ticket through your account to help with any LDAP questions related to our services. Contact us anytime. We're always here. 24/7/365.