"Inbound Queue Size Alerts" provide an early warning system that your mail server may be having issues. Alerts are sent to specified email addresses when the number of messages in your inbound queue exceeds a certain number.

Configuring Inbound Queue Size Alerts

  1. Login to the control panel
  2. On left side bar under Hosted Service, click SpamStopsHere.
  3. On left side bar under Email Filter Admin Tools, click Inbound Queue Size Alerts.
  4. Configure Options:
    Alert Threshold
    The queue size at which to trigger alerts. We recommend setting it to an hour's worth (about 5%) of your daily traffic, but at least 10 for the smallest accounts. Leave it blank to disable alerts for that domain.
    Current Queue
    Shows the current queue for that domain.
    Alert Recipients
    A comma separate list (e.g. "name1@example.com,name2@example.com") of email addresses who will receive the alerts.
  5. Once complete, click Update Alerts

How to find the daily traffic of a domain

  1. Login to the control panel
  2. On left side bar under Hosted Service, click SpamStopsHere.
  3. Under Options next to the domain you would like to check, select Statistics.

Look at a single day's "Good" email (don't include spam as this will generally not be in your queue). You can also drill down to hourly stats as well, to get the hourly traffic.

SMTP Tranmission Queues

Queues are normal in SMTP transactions. One large message may be in the process of being delivered while others come in creating a temporary "queue" that in reality is just normal SMTP transmissions. We recommend setting your queue alerts to an hour's worth of traffic or five percent of your daily traffic, and never really less than 10 or so even for the smallest account.

How send Inbound Queue Size Alerts to a phone

We've had questions about sending SMS messages rather than emails. Since most cell providers give an email address to each phone, you can use that as the email address (or one of the email addresses) we send alerts to. Below is a list of the common formats, but you may want to contact your provider to ensure that their most recent naming conventions are followed.

   Please verify with your provider to ensure the listed @ address is correct.
   * River Wireless: 10digitphonenumber@sms.3rivers.net
   * ACS Wireless: 10digitphonenumber@paging.acswireless.com
   * Alltel: 10digitphonenumber@message.alltel.com
   * AT&T: 10digitphonenumber@txt.att.net
   * Bell Canada: 10digitphonenumber@txt.bellmobility.ca
   * Bell Canada: 10digitphonenumber@bellmobility.ca
   * Bell Mobility (Canada): 10digitphonenumber@txt.bell.ca
   * Bell Mobility: 10digitphonenumber@txt.bellmobility.ca
   * Blue Sky Frog: 10digitphonenumber@blueskyfrog.com
   * Bluegrass Cellular: 10digitphonenumber@sms.bluecell.com
   * Boost Mobile: 10digitphonenumber@myboostmobile.com
   * BPL Mobile: 10digitphonenumber@bplmobile.com
   * Carolina West Wireless: 10digit10digitnumber@cwwsms.com
   * Cellular One: 10digitphonenumber@mobile.celloneusa.com
   * Cellular South: 10digitphonenumber@csouth1.com
   * Centennial Wireless: 10digitphonenumber@cwemail.com
   * CenturyTel: 10digitphonenumber@messaging.centurytel.net
   * Cingular (Now AT&T): 10digitphonenumber@txt.att.net
   * Clearnet: 10digitphonenumber@msg.clearnet.com
   * Comcast: 10digitphonenumber@comcastpcs.textmsg.com
   * Corr Wireless Communications: 10digitphonenumber@corrwireless.net
   * Dobson: 10digitphonenumber@mobile.dobson.net
   * Edge Wireless: 10digitphonenumber@sms.edgewireless.com
   * Fido: 10digitphonenumber@fido.ca
   * Golden Telecom: 10digitphonenumber@sms.goldentele.com
   * Helio: 10digitphonenumber@messaging.sprintpcs.com
   * Houston Cellular: 10digitphonenumber@text.houstoncellular.net
   * Idea Cellular: 10digitphonenumber@ideacellular.net
   * Illinois Valley Cellular: 10digitphonenumber@ivctext.com
   * Inland Cellular Telephone: 10digitphonenumber@inlandlink.com
   * MCI: 10digitphonenumber@pagemci.com
   * Metrocall: 10digitpagernumber@page.metrocall.com
   * Metrocall 2-way: 10digitpagernumber@my2way.com
   * Metro PCS: 10digitphonenumber@mymetropcs.com
   * Microcell: 10digitphonenumber@fido.ca
   * Midwest Wireless: 10digitphonenumber@clearlydigital.com
   * Mobilcomm: 10digitphonenumber@mobilecomm.net
   * MTS: 10digitphonenumber@text.mtsmobility.com
   * Nextel: 10digitphonenumber@messaging.nextel.com
   * OnlineBeep: 10digitphonenumber@onlinebeep.net
   * PCS One: 10digitphonenumber@pcsone.net
   * President's Choice: 10digitphonenumber@txt.bell.ca
   * Public Service Cellular: 10digitphonenumber@sms.pscel.com
   * Qwest: 10digitphonenumber@qwestmp.com
   * Rogers AT&T Wireless: 10digitphonenumber@pcs.rogers.com
   * Rogers Canada: 10digitphonenumber@pcs.rogers.com
   * Satellink: 10digitpagernumber.pageme@satellink.net
   * Southwestern Bell: 10digitphonenumber@email.swbw.com
   * Sprint: 10digitphonenumber@messaging.sprintpcs.com
   * Sumcom: 10digitphonenumber@tms.suncom.com
   * Surewest Communicaitons: 10digitphonenumber@mobile.surewest.com
   * T-Mobile: 10digitphonenumber@tmomail.net
   * Telus: 10digitphonenumber@msg.telus.com
   * Tracfone: 10digitphonenumber@txt.att.net
   * Triton: 10digitphonenumber@tms.suncom.com
   * Unicel: 10digitphonenumber@utext.com
   * US Cellular: 10digitphonenumber@email.uscc.net
   * Solo Mobile: 10digitphonenumber@txt.bell.ca
   * Sprint: 10digitphonenumber@messaging.sprintpcs.com
   * Sumcom: 10digitphonenumber@tms.suncom.com
   * Surewest Communicaitons: 10digitphonenumber@mobile.surewest.com
   * T-Mobile: 10digitphonenumber@tmomail.net
   * Telus: 10digitphonenumber@msg.telus.com
   * Triton: 10digitphonenumber@tms.suncom.com
   * Unicel: 10digitphonenumber@utext.com
   * US Cellular: 10digitphonenumber@email.uscc.net
   * US West: 10digitphonenumber@uswestdatamail.com
   * Verizon: 10digitphonenumber@vtext.com
   * Virgin Mobile: 10digitphonenumber@vmobl.com
   * Virgin Mobile Canada :10digitphonenumber@vmobile.ca
   * West Central Wireless: 10digitphonenumber@sms.wcc.net
   * Western Wireless: 10digitphonenumber@cellularonewest.com

Other Resources