You can import new user information all at once from a file. The fields in the file must be comma-separated (.csv format), which you can create from almost any spreadsheet program like Excel. It's very easy to do and can save you a lot of time.
In a .csv file, each record (in this case, each new user) is on a separate line. The fields for each record are separated by commas. There is no comma after the last record on each line.
Information in your .csv file includes:
(bold = required; default values are in parentheses)
jdoe, firstname.lastname@example.org, janes_secret_password, , , , , email@example.com
bob.critchens, firstname.lastname@example.org, bobs_password, , , true
otis.green, email@example.com, secretPass, Otis, Green, true, true, firstname.lastname@example.org, email@example.com
You can also supply a master password along with the file name. If specified, that will be the initial password for all imported accounts. If you don't specify a password for a user nor a master password, the system will generate a random one.
Our technical support team is also available 24/7/365 via phone, chat, email or by opening a ticket through your account to help with any questions. Contact us anytime. We're always here. 24/7/365.