If you have a hosted email package, you must first create the users in your Zimbra control panel, which is seperate from Greenviews control panel. Creating an account in Zimbra does not create one for SpamStopsHere/Archiving and vise versa.
To create a Zimbra user, visit the Zimbra account creation wiki. For bulk imports, please contact our support team.
Webmail is an email service, which is used to check emails using a web browser such as "Microsoft Internet Explorer", "Mozzila FireFox" etc.
All Greenviewdata email accounts start out at 2GB per mailbox. However, that storage is aggregated. You can increase the quota for one mailbox as long as you reduce the mailbox quota for another.
firstname.lastname@example.org 2GB -> email@example.com 4GB firstname.lastname@example.org 2GB -> email@example.com 1GB firstname.lastname@example.org 2GB -> email@example.com 1GB
If your email address is firstname.lastname@example.org, your email alias is "you" (part of your email address before @ sign). It is also called "local part" of an email address.
The attachment size limit for the mail system is 100MB.
Yes! All Greenviewdata email is screened carefully for spam and viruses. If a virus or spam is detected, the message is removed before it ever reaches your inbox.
Yes. SSL is required for all incoming mail.
Yes, the outgoing server does require authentication. You will want to use the same login as the incoming mail server. You may also use SSL for your outgoing connection.
There are several ways of which you may access your email:
There are many free email programs available for download. A few examples of these for Windows are Outlook Express, Mozilla Thunderbird, and Eudora. Thunderbird is also available for Mac OS X, and Linux. Use our related links to download your email program of choice.
It is important to understand the basics of how your particular e-mail program handles sending and receiving e-mail. When you set up your e-mail reader, it may ask you if you wish to use IMAP or POP. The main difference between POP (Post Office Protocol) or IMAP (Internet Message Access Protocol) is the ability to download your e-mail to your computer or portable device or leave it on the Greenviewdata e-mail server.
POP is generally used to store your e-mail on your computer or portable device, and IMAP is generally used to keep the e-mail on the server. The benefit of IMAP is that you can read your e-mail from any system, any computer or mobile device, but you must be online. POP's advantage is that you can read your e-mail "offline" because it is downloaded to your computer. There is no "right" or "wrong" protocol to choose; you simply must choose the method that works best for you.
Yes! You will want to use the Lightning addon to obtain calendar functionality within Thunderbird.
Yes! On the iPhone under OS 3.0, tap on:
It will give you an error about SSL not being enabled. This is OK, SSL will be enabled when you're finished; you will want to click continue. You then want to click on "Advanced Settings". You will want to click on the "Account URL" section. You will need to modify this URL in two places.
The original URL will look something similar to:
You will need to change the http to https and change the port number to 443 in the URL. It should look similar to the following:
These changes will enable SSL at the top and also change your port number to 443. After these changes have been applied you can check your Calendar App on the iPhone to see your new calendar.
All Greenviewdata email accounts come with these features. Not sure what these features are? Read on for a short description of what they can do for your email:
Yes, we have steps to enable a auto-reply for your account. You must be logged into the web interface to make the changes.
A "catchall" account is an account that will catch any e-mail that's sent to a non-existing account under your domain. Instead of bouncing the e-mail back to the sender, it'll store the e-mail into the account that's assigned as the "catchall" account.
Only one user of your domain can have the "catchall" account assigned to them. At this time you will need to contact our support staff to create this type of account for you.