A Daily Digest Report list all the recipient's messages blocked by our filters the previous day & a link to release the quarantined message for redelivery.

Daily Digest Report Formats

Select from 3 formats to receive their Daily Digest Report in:

  • HTML in e-mail (Recommended)
  • Plain text in email
  • Attached CSV file. This format can be opened in Microsoft Excel as a spreadsheet.

You have the option to change the format by updating your Daily Digest Report preferences.

Digest Reports are compiled daily in the Eastern Standard Time (EST). You will receive reports for the previous day by 9AM EST.

Example of an HTML Daily Digest Report


View & Update Your Daily Digest Report Preferences

  1. Login to the control panel.
  2. To view your Daily Digest Report Settings:
    • Under “Common Tools”, Click Daily Digest Report Settings.
    • Under “Hosted Services”, Click SpamStopsHere.
  3. Select the e-mail addresses you would like your daily report to include:
    • Uncheck both boxes if you would like to not receive a report, then click Save.
    • Check the box next to your primary email address.
    • With the drop down list you can combine data for all email addresses into one report, sent to the selected address from the list.
  4. Select the format you would like to receive the reports in.
  5. Click Save once complete.

Example of an HTML Daily Digest Report


Restore A Message From A Daily Digest Report

When you receive a report, you can click a link associated with each quarantined message to review and optionally release it.

  1. Within the Daily Digest Report that contains the block message, click View/Deliver.
  2. Verify the message is legitimate, there are message options to help with this.
    1. To view a list of options for a message, click the Options drop-down.
    2. Each option helps identify if a message is legitimate, ex. "Why was this blocked?"
    3. To view the filtering details click Why was this blocked?
    4. Filtering Details includes:
      Filter that blocked this message
      The "Filter" and possible "Match" that caused the message to be blocked.
      More details about this message
      Server the message was blocked on and the Message_id.
    5. Once done, click Close.
  3. If the message was blocked by mistake, click Redeliver.
  4. Select the options you would like:
    • Send False Positive Report: A copy if this message will be sent to our Threat Analysis team to improve our filters.
  5. Once complete, click Redeliver.
If you are unsure if a message is legitimate or harmful, Contact our support team. Our team will be able to help figure out if the message is harmful or was blocked by mistake.

Daily Digest Report Redeliver Options full.PNG

Daily Digest Report Redeliver Why Blocked Result.PNG

Daily Digest Report Redeliver Options.PNG


Daily Digest Administrative Configuration

Administrators have the ability to choose which users receive a report & configure each individual users report options.

Select Which Users Receive Daily Reports

  1. Login to the control panel with your Administrative account.
  2. On left side bar under Hosted Services, click SpamStopsHere.
  3. For the domain you want to modify, click Configuration Options.
  4. Click End Users.
  5. For each user whose report settings you want to change:
    1. Click Options.
    2. Check or uncheck the "Daily Report" box(es) of each email address you want to change.
  6. Click Submit to accept the changes or Cancel.

Example of an HTML Daily Digest Report


Configure an End Users Daily Report Options

  1. Login to the control panel with your Administrative account.
  2. On left side bar under Client Account, click User Management.
  3. To login as to the user to be configured, under Action click the Login As button.
  4. Under "Common Tools", click Daily Digest Report Settings.
  5. Select which e-mail addresses you would like the daily report to include.
    • With the drop down list you can combine data for all email addresses into one report, sent to the selected address from the list.
  6. Select the format you would like to receive the reports in.
  7. Once complete, Click Save.

Example of an HTML Daily Digest Report

24/7 Live Support

Our technical support team is also available 24/7/365 via phone, chat, email or by opening a ticket through your account to help with any RestorEmail questions. Contact us anytime. We're always here. 24/7/365.

Related Resources