Follow this guide to correctly setup and configure your Outlook Email App using IMAP. These steps are the same for Android, Apple iOS (iPhone, iPad, etc.) and Windows 10 devices.

Setup Outlook App using IMAP

With IMAP (Internet Message Access Protocol) you can view and manipulate messages from your smartphones and other devices as if they were on your main computer. This is the best option for multi-device users.

  • Your email address
  • Your email password
  • The hostname of the Greenview Data mail server: mail.greenviewdata.com
  • IMAP - 993 (incoming)

Installation and Setup IMAP

Please be aware these steps may vary between manufacturers.

1. Open the Outlook app, once open tap Get Started.


Outlook-App-Step-1.png


2. Enter your Email Address, tap Continue. While it tries to find your settings tap Manual Configuration IMAP.


Outlook-App-Step-2.png


3. Tap Show Advance Settings and enter server settings:

Email Address
This is your company email address (user@example.com)
Display Name
Your name (Example: Mike Smith)
Description
This description is to help you keep track of what an account is for. (Example: Work Email)
IMAP Incoming Mail Server
mail.greenviewdata.com:993
IMAP Username
Your email address (User@Example.com)
IMAP Password
This is your email password (the same one used for the Zimbra Web Client)
IMAP Outgoing Mail Server
mail.greenviewdata.com:465
IMAP Username
Your email address (User@Example.com)
IMAP Password
This is your email password (the same one used for the Zimbra Web Client)


Outlook-App-Step-3.png


4. Once complete, Tap the check mark on the top right corner.

Your account should now be setup and ready to go.

Other Resources