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Email Tips: Read Receipts

Has your boss read the latest expense report? Did your programmer get those updates for the website? Has everyone seen the notice about Casual Pirate Dress Friday?

When collaborating with team members, especially in a large office or when someone is travelling, it can be helpful to know that your email was received. Greenview Data's hosted email suite offers just such an easy-to-use Read Receipt option, a feature that you can't find in other hosted solutions like Google Apps.

To request a Read Receipt, when composing an email click on the "Options" menu and select "Read Request Receipt." It's that easy!

Individuals have the option to block such requests, for example if you're playing hooky for an extra day after a conference and you still want to check your mail to make sure you don't miss any emergencies. To set your Read Receipt behavior, go to your "Preferences" tab and select "Mail." Under the "Receiving Messages" block you can set your Read Receipt option to either always respond, never respond, or ask you what action to take.

Of course, you'll want to make sure your users are at least using the "Ask me" setting in general before you start sending out requests and then complaining that nobody ever looks at your hilarious LOLcat joke emails. How dare they.